Tips for creating the statement
- You know what is provided in the Act on the Provision of Digital Services (306/2019)
- You know what is obliged in accessibility requirements
- The organisation has carried out an accessibility assessment of their digital services, either independently or by an external expert
- The organisation has listed shortcomings in accessibility
- The organisation is able to specify and communicate the shortcomings in the statement
- The organisation has agreed on corrective measures to improve the shortcomings in accessibility
- The organisation is able to specify and communicate alternative ways of providing service to the user
- The organisation has decided how the user can give feedback on shortcomings in accessibility
Read The Digital Services Act here (in Finnish or Swedish only).
You can publish the statement on the website as a separate page or it can be linked to the website. Regardless of the file format, the organisation must ensure that the statement is in an accessible format and supports the use of different assistive technologies.
The accessibility statement for mobile applications must be displayed in an accessible format on the website of the service provider of the mobile application or otherwise so that the statement is available when downloading the mobile application.
Content produced by an external party in the online service that is not funded, developed or supervised by the service provider is not covered by the requirements of the Digital Services Act.
The applies, for example, to social media content or other content produced by users themselves that cannot be modified to meet the accessibility requirements.
However, exceptions do not include content that the service provider has ordered from an external partner. In other words, the service provider should ensure the accessibility of, for example, reports or infographics commissioned by them.